Terms and conditions of use

About this Website, operation and Website Use

These Terms and Conditions form a contract between the customer (you) and Utopik (ABN 57 239 849 537) (“We”, “Our” or “Us”) and apply to the ordering, purchase, fulfilment and delivery of goods from http://nuvelo.com.au.  By accessing the Website you agree to observe these Terms and Conditions.


About these Terms of Use

These Website terms of Use ("Terms of Use") and the associated Privacy Statement ("Privacy policy") govern your access to and use of the Website. You should read these Terms of Use and the privacy policy carefully before using this Website.


Your access/Use implies agreement

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use Our Website. Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes.


Modifications to the Terms

We may revise and update these Terms of Use at any time. You are responsible for informing yourself of any changes to these terms and conditions. Your continued usage of the Website after any changes to these Terms of Use will mean You accept those changes.

Zouza - European Hosiery does not warrant the accuracy, adequacy or completeness of material on this Website. All information may be changed, supplemented, deleted or updated without notice at the sole discretion of Us.


General Conditions of Sale

The following Conditions of Sale shall apply to any product sold on this Website. These Conditions of Sale constitute a complete and exclusive statement of the Contract between you and Zouza - European Hosiery with respect to the supply of goods.

  • The goods delivered under this Contract will conform with the manufacturer's latest published instructions as set out on the Website or in our Product description at the time of your Order.
  • Any description of such goods has been given by way of identification only and the giving or Use of such description shall not constitute any sale hereunder a sale by description.
  • The products available on the Website for sale under these Conditions of Sale are only available for sale to individuals who can make legally binding contracts. To place an order with Us, You must be over the age of 18 years and possess a valid credit or debit card issued by a bank acceptable to Us.
  • When placing an order with Us, you undertake all responsibility and confirm that all details provided are true and accurate, that you are the card or account holder and fully entitled to use the card and account and that there are sufficient funds to cover the cost of goods, shipment and all other taxes.
  • Your order is an offer by you to purchase a particular product for the price (including the delivery and other charges and taxes) specified on the Website at the time of offer and shall be understood to be placed under these Conditions of Sale.
  • When you place an order, an email will be sent to you confirming the placement of this order. This is not an acceptance of your order. Acceptance of your order will occur upon receiving payment from you. Despatch of Our products will be made after receiving the payment from you.
  • You must check your order carefully prior to submitting your order with Us. Cancelling your order can only be done before shipment, otherwise you are responsible for returning the items to Us. However, we will allow you to return Goods in accordance with the Returns Policy.
  • Returns and refunds are in accordance to Our Return and Refund policy.
  • These Conditions of Sale may change from time to time and you are required within reason to revisit these before placing your order to ensure that these Conditions of Sale have not changed.
  •          Zouza - European Hosiery reserves the right to accept or reject your offer for any reason, including, without limitation, an error in the product description or the price posted on the Website, the availability of the product, or an error in your order. Your Contract with Us only comes into existence when We forward you an email containing confirmation of receipt of your order, confirmation of receipt of your payment and details of likely delivery.
  • This contract shall be governed by and construed in accordance with the law in effect in the State of New South Wales and by entering into contract both parties are accepting the jurisdiction of the courts of the State of New South Wales in relation to any dispute between them.
  • You shall inspect the goods immediately upon their arrival and shall within ten (10) days give notice to Us if the goods are not in accordance with specified requirements. If You fail to give such notice, the goods shall be deemed to be in all respects in accordance with the specified requirements. No claim shall be recognised unless made in writing and received by Us within ten (10) days after receipt of goods by You. The total amount of any claim shall not exceed the actual invoice value of the goods claimed to be faulty.


Price and Availability

We try hard to ensure that all details, descriptions and prices which appear on this Website are as accurate as possible. If we discover an error in the price or availability of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

We provide colour palette on the Website. The colour may vary slightly in shade in real life.


Errors and problems

While We have made every effort to ensure that information is free from error, We do not accept any responsibility for any errors or omissions in the information on the Website.

We do not guarantee that the Website or Third Party Websites will be free from viruses, or that access to the Website or Third Party Websites will be uninterrupted.


License and Ownership

The copyright for the content on this Website is owned or licensed by Zouza - European Hosiery and is protected under the Copyright Act 1968 (Cth) and by other copyright laws in both Australia and other countries.

Our Site, Service and related content (and any derivative works or enhancements of the same) including, but not limited to, all text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technology, documentation and interactive features (collectively, "Site Content") and all intellectual property rights to the same are owned by Us, Our licensors, or both. Additionally, all trademarks, service marks, trade names and trade dress that may appear on Our Site or Service are owned by Us, Our licensors, or both. Except for the limited Use rights granted in these Terms of Use, You shall not acquire any right, title or interest in Our Site or Service. Any rights not expressly granted in these Terms of Use are expressly reserved.


Privacy Policy

The privacy policy governs the Use of information collected from or provided by You at the Website. A policy statement prepared by Us for the purposes of being made available to customers and the general public declaring the company's commitment to the Privacy Act 1988 (Cth) (hereinafter the "Privacy Act") for a company required to comply is available at: http://zouza.com.au/content/7-privacy-policy-cookies.


Outbound links

Users may find advertising or other content on Our Site that link to the sites and services of Our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by Websites linked to or from Our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other Website, including Websites which have a link to Our Site, is subject to that Website's own terms and policies.


Inbound links

We generally encourage and agree to Your linking to the Home page through a plain text link on Your Website without the need for agreement between Yourself and Us. However, linking to any other page of the Website is strictly prohibited, without express written permission from Us.



The Australian section is provided for Use only by Australian residents. The law applicable to Use of the Australian section and to disputes arising out of the Australian section is the law of the New South Wales and The International Section is provided for Use by residents of any country in the world but, to the fullest extent permitted by law, the law applicable to Use of the International Section and to disputes arising out of the International Section is the laws of the New South Wales, Australia.


Disclaimer of Warranties

Zouza - European Hosiery makes no representations or warranties about the accuracy, completeness, security or timeliness of the content, information or services provided by the Website and disclaims all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties' rights, and fitness for a particular purpose.


Limitation of Liabilities

Subject to any rights you have under the Australian Consumer Law which cannot be excluded, we will not be liable to you or any third party for any loss, damage, cost, expense or injury (including indirect loss such as loss of revenue, profits, anticipated savings, goodwill or business opportunity, injury to your reputation) in contract, tort, under statue or otherwise, howsoever caused including arising directly or indirectly from or in connection with any transaction (actual or contemplated) undertaken or attempted to be undertaken through our Website.

Subject to any rights you have under the Australian Consumer Law which cannot be excluded, Zouza Zouza - European Hosiery excludes, all implied terms and warranties whether statutory or otherwise, relating to our Website or the subject matter of these Terms and Conditions.

Our liability to you for loss or damage of any kind arising out of these Terms and Conditions will be reduced or limited to the extent (if any) that you cause or contribute to the loss or damage .You are entitled to certain rights under Australian Protection law that cannot be excluded. If any guarantee, warranty, term or condition is implied or imposed in relation to these Terms of Service under the Australian Consumer Law or any other applicable legislation and cannot be excluded, then the liability of Zouza - European Hosiery is limited to the replacement of the goods or the supply of equivalent goods, the payment of the cost of replacing the goods or of acquiring equivalent goods.


Force majeure

Zouza Hosiery shall not be responsible for non-delivery or delay in delivery of any goods caused by force majeure and you and Zouza Hosiery shall be excused from performance of their respective obligations when and to the extent such performance is delayed or prevented by force majeure. If your need for the goods is reduced or suspended as a result of force majeure, and notification is within reasonable time of acceptance of the Order and prior to transfer of ownership, you shall be entitled to terminate the agreement. For the purpose of this commitment force majeure shall include but is not limited to natural disasters, civil disasters, political event, change of legal / political environment, business disruption, accidents, earthquake, flood, hurricane or typhoon, tornado, tsunami, volcanic eruption, wildfire/bushfire, landslide or avalanche, fire, flood, storm, earthquake, terrorist acts, revolt, war, financial markets disturbances, changes of regime or tax or regulatory authority, energy failure, external telecommunications failure, and/or failure of transport systems.


Nothing in these Conditions of Sale is intended to exclude, restrict or modify any statutory obligation of Zouza Hosiery implied by the Goods Act, 1958.


Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Zouza - European Hosiery


sales at zouza dot com dot au (please replace "at" with "@" and "dot" with "." in the email address)