Privacy Policy & Cookies

Privacy Policy

We are fully committed to protecting your privacy and personal information and take website security very seriously. All correspondence, whether by email, phone or post, is treated in the strictest confidence and is not shared or passed on to any third party.

We do not store credit/debit card details. We use Paypal's secure payment gateway to process credit/debit card transactions. This information is not stored on our website and goes straight through to Paypal.

We store the contact information (name, address, email address, daytime phone number and evening phone number) and we do not use it for any other purpose other than fulfilling your order and we do not pass it on to or share it with any third party.

Data security

The personal data we collect is transferred to us over a secure SSL (Secure Socket Layer) connection with 256-bit encryption to prevent unauthorised access. We also have other technical and organisational security measures in place to prevent the loss, destruction and misuse of data. Personal passwords are required for accessing customer accounts. You can help to protect your data by selecting as complex as possible a password (e.g. by combining letters, digits and characters) and keeping it absolutely secret.

Secure Sockets Layer (SSL Technology) uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.

Trustwave - Information Security & Compliance

Click on the Trustwave Trusted Commerce Seal located at the bottom of each page for details regarding the Trustwave compliance and security services provided to

You can also find verification of this certificate on some secure pages, like our checkout and billing pages. While on one of these pages, simply click on the "key" or lock image in the bottom bar of your browser window. A window will appear with our site security information.

Our Policy on the use of Cookies

What is a cookie?

A cookie is simply a small text file used to store information while you browse and interact with a website. The file is deposited in a safe location on your browser (Chrome, Internet Explorer, Firefox etc) when you visit a website. The information stored is either deleted when you navigate away, or stored on your browser in case you should revisit the same site in the future. The purpose of cookies is to track and remember information about your visit. Cookies are essential for many modern web functions like private login areas and shopping carts. They are also very useful for helping with such things as completing forms and remembering if you have clicked a button or not. Website owners also use cookies to gather useful information on visitor behaviour such as duration and frequency of visits.

How we use cookies on this site?

We use several standard cookies to allow two things:

Firstly to enable some of the core functions of the site. Without cookies we could not run the shopping cart.

Secondly to collect information on visitor patterns that help us understand and run our website more effectively. The information taken is totally anonymous. An example would be to see how often our visitors return to our site, what pages they visit and how long they remain on each page. We don't know the personal identities behind the statistics.